Returns & Exchanges
We stand behind the quality of our sports precision instruments and offer a 30-day hassle-free return policy for all products purchased through our official online store. If your gear isn't the perfect fit for your next adventure, we will provide a full refund for items returned in their original, unused condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the item in its original Suunto packaging, ensuring all manuals, charging cables, and accessories are included to qualify for a full refund.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 7-10 business days.